Product Parameters
Service
1. Avoid accumulation of dust, easy to clean
Smooth surface design to avoid accumulation of dust,which has been proved detrimental to the luminaire as it will interface with the heat dissipation, and lead to a shorter life span.
2. The backside of light is totally waterproof design and we use the male and female waterproof power connector, which make easy plug in and plug out.
3. Inner waterproof rubber ring
4. Delivery
By sea | Delivery from Shenzhen seaport |
By air | Departure from Shenzhen Bao'an Airport or HK International Airport |
By express | By TNT/DHL |
FAQ
Q: What if the end-user encounters a technical problem?
A: BIGLUX's professional engineers will help you solve problems by remote guidance, such as teamview, whatsapp, wechat, QQ, skype, or fly to your city and check on site for huge projects, etc.
Q: Solar cells and LED lamps have been used for 10 years at low light efficiency & exceeds the lifespan, can replace?
A: BIGLUX will send replacement parts to you at wholesale price, according to that real time's cost standard. Or get the LED lights system totally replaced, BIGLUX will give you the best solutions to meet the updating and latest technology trends.
Q: What can we do if it is difficult to buy installation tools in our local city?
A: BIGLUX will provide a set of tools without charge and be delivered to customers with the bulk ordered LED lights' cargo.
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