OUR SERVICE
Reliable Support For Your Mobile Solar Solutions
BIGLUX centers on solar monitoring & lighting trailer tower services and tailored solutions, we supply full-cycle support from analysis, design, manufacturing to maintenance for our cusomers. Our core value "innovation driven, quality oriented" lead us to keep supplying the innovative and supportive products and services.
24-Hour
Hour Quick Solution
3-Step
Quality Control
7-Day
Fast Delivery
2-Year
Solid Warranty
SERVICE PROCESS
Provide End-to-End Services
For Business Success
Customized Equipment Solutions
Branding customization adds logo and color, functional adjustments integrate modules or optimize components for environment, and small-batch trials offer flexible payment for trial orders to test market.
01
Production & Delivery Efficiency
Semi-finished inventory has pre-stocked key parts for urgent orders, fast samples include standard ones in 1 week and customized ones prioritized, and bulk orders ensure 1–2 months shipment with production updates.
02
Full-Process Quality Control
Incoming inspection spot-checks all components, in-line checks inspect key steps during production, and pre-shipment testing conducts full performance tests for every unit.
03
Logistics & Shipping Support
Flexible pricing covers CIF/door-to-door (handles customs, insurance), complete docs include certificates that are double-checked, and multiple transport provides sea/air/land options with cost-effective recommendations.
04
Technical Support & Training
Onboarding offers online/offline tutorials, manuals provide detailed step-by-step guides, and remote support delivers real-time troubleshooting via video/phone.
05
After-Sales Warranty
2-year warranty includes free replacement for non-human damage, maintenance provides affordable parts + repair guidance, and proactive check-ins conduct regular follow-ups on performance.
06
Marketing Support
Ready materials include photos, videos, brochures, compliance docs offer spec sheets, certifications to build trust, and promotion tips provide guidance for effective campaigns.
07
Partnership Support
Lead sharing provides local potential leads for key partners, priority includes preferential bulk pricing + reserved hot models, and co-development invites feedback on new features for local needs.
08
Authorized Certifications
Authoritative certifications, ensuring quality and compliance
ISO
CE
DOT
CR
WARRANTY